Contact Xox96 Casino

Need help with Xox96 Casino? Email support@xox96casino.best and tell us how we can assist. Our support team can help with common account, payment, technical and responsible gambling questions.

Xox96 Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), reference OGL/2024/431/0231, and holds an additional licence from Anjouan issued through 96Group.

How we can help

Please contact support when you need information or assistance with your account or activity on the site. Providing clear and relevant details helps the team understand your request and respond more efficiently.

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Bonus terms, eligibility or general promotion questions
Technical problems, errors or difficulty using the site
Responsible gambling requests or concerns about your play

How to get in touch by email

Send your request to support@xox96casino.best. In your message, include the email address linked to your account or your username, together with a short description of the issue. If relevant, attach screenshots that show the error or explain what happened. Do not include your password or other sensitive security information.

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If your question concerns a transaction, verification check or technical issue, include any useful dates, reference information or on-screen messages so the team can review it more quickly.